Returns

Replacement Parts purchased online or via phone/email

Warranty parts issues can be handled by contacting our customer service department at 877-449-0447. Unless authorized, all parts sales are final. Cleaning Parts Direct has the right to refuse returns on any item for any reason. Some items are strictly non-returnable without exception (e.g. batteries, Diamabrush, specially sealed electronic parts, any part delivered outside of the United States, items shipped to freight forwarders). Parts Return Request Form.